Services- Standardized practices. unrivaled results.

Our staff is continually trained on the latest industry trends and products in order to deliver a wide variety of first-class services. Through our wide-reaching capabilities we offer technology solutions entirely tailored to your needs.

Consultation

To create personalized technology solutions for you, we need to know as much as we can about you. All of our projects begin with a thorough needs analysis. After asking a variety of questions to ascertain your needs and performance expectations, our AV company will advise you on the products and solutions that make the most sense for your lifestyle or business in the New Orleans area. We’ll cover your space room-by-room, in many cases doing a physical walk-through, to better understand how you use each room and the ways you could integrate technology for added comfort and efficiency.

Design & Engineering

We take the approved project specifications and interpret them with exacting detail to match all of the capabilities and functionality you expect. At this stage we’ll outline hardware model numbers and prices as well as all the labor needed to execute the job. Backed with VISIO technology and project drawings, our engineering team crafts a comprehensive plan for all technicians and trade partners to follow. These include vital information on low-voltage wiring, looping and grouping of lighting loads, engineering schematics, rack elevations and keypad specifications.

Lighting Design

The goal of a professional lighting design is to achieve the right mood in your space located in Covington, Mandeville or nearby Louisiana areas. It all starts with that initial needs intake to find out what the vision is you want to accomplish. Then it’s up to our experts to work with our manufactures to craft a layered lighting design by selecting the right fixtures and loads.

Wire Installation

Low-voltage wiring serves as the foundation behind all our integrated technology projects. As part of our project designs we integrate the fiber and copper wiring needed to support any AV, security, networking, lighting and surveillance capabilities. Our wiring infrastructure accommodates all current system requirements and allows for future technology upgrades in the future. Not only do we take great care to choose the appropriate wire for each application, but we meticulously organize our racks for easy maintenance and upgrades. Different solutions are available for new construction or retrofits of an existing space.

Implementation

After the engineering plans are complete, it’s time for the installation to take place. We start with the initial conduit schedule, cable schedule, low-voltage wiring and enclosures. Then our team will install all equipment including displays, keypads and speakers as laid in the original plans. Our staff has multiple certifications needed to know the unique installation requirements for all our manufacturers. They follow the exact design approved by you or your team to deliver an intuitive and reliable system that matches your performance expectations.

Programming

No project is complete without the programming and system configuration needed to create a platform that brings all your technology together. Reliable programming serves as a universal language between your lighting, audio, video, security and more. Each one of our programmers brings their technical expertise to create an effortless control experience via touch screens, keypads, remotes and smart devices. Every job is unique so we will tailor your system interfaces to match your project’s capabilities and desired functionality.

Commissioning

Our company prides itself on its commitment to excellence and embraces commissioning services for our commercial projects that ensure the final project matches our initial design plans once construction is complete. Final audits check that all lighting, automation, and, particularly, AV components are integrated successfully and function as planned. Though commissioning is primarily used for new constructions, there are also retro-commissioning and recommissioning options available when upgrading existing facilities.

Performance Calibration

Expert calibration is required to achieve the full potential of your AV equipment. We follow an established process using state-of-the-art microphones and measuring tools to find the ideal speaker setup and layout for the room. Our solutions result in better imaging, a more accurate soundstage and fuller bass response. Relying on expert certifications, our technicians will also optimize your video performance by adjusting balance, contrast and sharpness to match your room requirements as well as your desired application and functionality.

Maintenance & Support

We offer world-class service for all our projects in the form of ongoing maintenance and support to resolve any issues quickly and efficiently. All technology experiences some wear and tear so we constantly fine-tune your system to ensure it meets all your performance and functionality standards. We offer service plans tailored to your project which include 24/7 remote system management, tech support, priority response time and yearly on-site tech reviews. We’ll also serve as your technology advisor and let you know when we hear of new technology that may enhance your system performance.

Renovation & Remodeling

Explore smart technology solutions for commercial renovation or remodeling projects. These allow you to update your existing infrastructure without having to start from scratch or tear down any walls. You can easily incorporate audio video solutions that enhance your everyday activities without requiring a lengthy and intrusive installation processes. Our staff is trained on the particular challenges associated with the design and implementation of retrofit solutions and based on your needs analysis intake, they’ll craft a system that integrates seamlessly with your existing decor and technology.


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